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Here you will find answers to frequently asked questions:

  • Wo are you?
    We are a small family business from Cologne. We started selling stationery on Amazon in 2007, since 2018 we have been at Dokomi with anime cosplay and homemade hoodies and sweatshirts.Our online shop has been around since December 2022. We would like to offer licensed merchandise for films, series and games here in the future. At the moment you will only find a small selection of products in our shop. We hope to be able to present you with even more great products soon.
  • Why should I buy anything from you?
    We are aware that there are a large number of online shops that also offer merchandise. That's why we try to offer you exclusive products that are not available from any other retailer.In addition, our products are 100% licensed merchandise from authorized manufacturers and are therefore significantly better in quality than, for example, copies from Chinese online shops.
  • Is it cheaper if I order from Amazon?
    No. Orders in our online shop are cheaper than if you order in our Amazon shop, because here we can offer exclusive discounts.
  • What discounts are there?
    You can benefit from the following discounts in the online shop: Newsletter discount. 10% off everything when you sign up for the newsletter Rating discount: 10% discount on the next order if you rate our shop Free shipping on orders over €80 Exclusive sales such as 10% off all Star Wars items on May 4th
  • Is there a free shipping option?
    Yes. Orders with a purchase value of €80 or more are shipped free of charge within Germany. You can find an overview of all shipping methods here.
  • How long does delivery take?
    The shipping time depends on where the order was placed from. In Germany, the standard shipping time is 3-5 working days. You can find more information about all delivery times here.
  • Can I get my order quicker?
    We do not offer express shipping in addition to standard shipping, but if you need your shipment faster, please send us an inquiry and we will try to find a way to get the order to you on time.
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